Policy Effective date: 1st October, 2023
The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Openhouse Technologies Pvt. Ltd. and the terms “You” / “Your” / “Yourself” refer to the users. The term product(s) refer to any of the Openhouse products - website located at openhouse.study, its subdomains, & the Openhouse Application.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.
This Privacy Policy is a legally binding document between you and the company (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of our product(s) or by other means) and will govern the relationship between you and the company for your use of any of our product(s).
This document is published and shall be construed following the provisions of the Information Technology (Reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for the collection, use, storage and transfer of sensitive personal data or information.
Please read this Privacy Policy carefully before using the product(s). By using our product(s), you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this application.
By providing us with your Information or by making use of the facilities provided by our product(s), you hereby consent to the collection, storage, processing and transfer of any or all of your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of your information shall not cause any loss or wrongful gain to you or any other person.
To avail certain services on our product(s), users are required to provide certain information for the registration process namely: - a) name, b) email address c) age d) phone number e) PIN code f) credit card or debit card details and/or your occupation, interests, and the like. The Information supplied by the users enables us to improve our product(s) and provide you with the most user-friendly experience.
All required information is service dependent and we may use the above-said user information to maintain, protect, and improve its services (including advertising services) and for developing new services
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
This policy informs the user that Openhouse uses YouTube API Services as an online resource to which our product(s) may link or otherwise reference that you may access through our product(s) (“Third-Party Services”). Therefore, our product(s) utilizes the YouTube API Services, and you are agreeing to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms), Privacy Policy (http://www.google.com/policies/privacy), and API Services Terms of Service (https://developers.google.com/youtube/terms/api-services-terms-of-service) when engaging YouTube content and services through our product(s). We take no responsibility for the content or privacy practices of any Third-Party Services. We encourage you to carefully review the privacy policies of any Third-Party Services you access.
To improve the responsiveness of the product(s) for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their cookies to your browser (if you click on their ads), a process that we do not control.
Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our product(s). (Your IP address is a number that lets computers attached to the Internet know where to send you data - such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our product(s) to the interests of our users, to measure traffic within our product(s) and let advertisers know the geographic locations from where our visitors come.
Our policy discloses the privacy practices for our product(s) only. Our product(s) provide links to other websites also that are beyond our control. We shall in no way be responsible for your use of such sites.
We share the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for verification of identity, or the prevention, detection, investigation including cyber incidents, or prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
(b) We propose to share such information within its group companies and officers and employees of such group companies for processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our product(s) is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
However, the internet is an ever-evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.
Openhouse can use photos and videos taken during our classes, events and activities for various reasons like promotions, advertisements, or other communications.
This policy covers everyone - members, event attendees, visitors - whether you're currently involved with Openhouse or were in the past.
By participating in any of our activities or events, you're saying it's okay for us to use photos or videos of you or your child.
If you're not comfortable with this or want a specific photo or video removed, just email us at hello@openhouse.study. You won't receive any payment for the use of these materials.
If there are any legal issues because of these photos or videos, Openhouse isn't responsible for any claims or damages unless you've explicitly asked us in writing not to use your media, and we've acknowledged your request.
To request account deletion, please follow these steps:
1. Log in to the application.
2. Navigate to the profile settings page by selecting the user avatar with your initials located at the top left corner of the homepage.
3. Scroll down on the profile settings page to locate the 'Delete account' option and proceed to tap on it.
4. A confirmation pop-up will appear, prompting you to confirm your request for account deletion.
5. Our team will initiate the process and contact you within 48 hours to complete the de-enrollment from any enrolled programs.
Alternatively, you may reach out to us for assistance via the 'contact us' section available in the app's bottom bar.
For users unable to access the app, deletion requests can be made by contacting your openhouse learning hub.
Upon initiating an account deletion request, we will delete all profile information related to you and your children.
Certain data will be retained for analytical purposes, without retaining any user-identifiable information:
1. Transaction data like subscriptions, top-ups, payments, etc.
2. Enrolment data and attendance data.
3. Media taken in class or in centre.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to our support team at support@openhouse.study.
www.openhouse.study
Openhouse Technologies Pvt. Ltd.
Email: support@openhouse.study
Ph: +91 9830522834